Contact
One mailbox for editorial notes, corrections and publisher questions. We cannot access operator accounts or reverse gambling transactions.
editorial@spinharbourhouse.com
Use that address for factual corrections, questions about how we describe a licence, or media notes about Spin Harbour House itself.
Useful subject lines. “Correction: [operator] licence line”, “Query: ranking methodology”, or “Publisher enquiry” help us sort messages quickly.
What we cannot help with
Account logins, deposits, withdrawals, bonus disputes and identity checks sit with the operator you joined. Their support channels — and, where needed, their alternative dispute resolution route — are the correct path.
If you need help with gambling harm, contact GamCare or browse resources on GambleAware rather than waiting on a publisher inbox.
Response expectations
We aim to read every message. Complex licence checks can take longer than a simple typo fix. There is no automated ticket system behind this mailbox.